Privacy Policy

1. Introduction

bb777 is committed to protecting the privacy and security of all players on our platform. This Privacy Policy sets out the types of personal information we collect, the lawful bases on which we process that information, the parties with whom we may share it, how we keep it secure, and the rights available to you as a user. This document applies to all services offered through the bb777 website, including cricket betting, live casino, slots, Joker Poker, Playtech Live games, and any other gaming products accessible via bb777.today.

By registering an account or continuing to use bb777's services, you acknowledge that you have read and understood this Privacy Policy. Players must be 21 years or older to access the bb777 platform. If you do not agree with any part of this policy, you should discontinue use of the platform immediately and contact our support team to have your account closed.

2. Information We Collect

When you register, deposit, withdraw, or interact with bb777's services, we may collect the following categories of personal information:

• Identity information: full name, date of birth, gender, and a copy of government-issued identification for Know Your Customer (KYC) verification purposes.
• Contact information: email address, mobile phone number, and residential address, including city (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or elsewhere in Bangladesh).
• Financial information: payment method details (bKash wallet number, Nagad account, Rocket account, Upay, Dutch-Bangla Bank details, or other linked payment instruments), transaction history, deposit amounts, and withdrawal records.
• Technical information: IP address, device type, operating system, browser type and version, session timestamps, and referring URLs collected automatically when you access the platform.
• Gameplay information: game history, betting amounts, win/loss records, bonus usage, promotional participation, and responsible-gaming self-assessment data where provided voluntarily.

3. How We Use Your Information

bb777 uses the personal information we collect for specific, legitimate purposes. We do not process your data in any manner that is incompatible with those purposes. The primary uses are:

• Account management: to create and maintain your bb777 player account, verify your identity through KYC checks, and authenticate your login sessions securely.
• Payment processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, and other supported BDT payment channels, and to prevent payment fraud.
• Customer support: to respond to your queries, complaints, and requests efficiently and to maintain records of communications for quality assurance.
• Responsible gaming compliance: to monitor gameplay patterns, detect signs of problem gambling, apply self-exclusion requests, and enforce deposit limits where requested by players.

4. Legal Basis for Processing

We process your personal information on the following lawful bases: (a) Performance of a contract — to deliver the gaming services you have requested and manage your account; (b) Legal obligation — to comply with applicable anti-money laundering (AML) requirements, age verification obligations (21+ only), and fraud prevention duties; (c) Legitimate interests — to improve platform security, detect abusive behaviour, and enhance the overall gaming experience; (d) Consent — where you have explicitly opted into receiving marketing communications, promotional offers, or personalised game recommendations.

You have the right to withdraw your consent for marketing communications at any time by contacting our support team. Withdrawing consent does not affect the lawfulness of any processing carried out prior to withdrawal.

5. Sharing Your Information

bb777 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data only in limited, controlled circumstances:

• Service providers: trusted third-party vendors who assist with payment processing (bKash, Nagad, Rocket integrations), platform hosting, IT security, data analytics, and customer support infrastructure — all bound by strict data-processing agreements.
• Legal and regulatory authorities: where we are required by applicable law, court order, or governmental regulation to disclose information, including cooperation with AML investigations.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of bb777's assets, your information may be transferred as part of that transaction, with continued protection under this policy.

6. Cookies and Tracking Technologies

bb777 uses cookies and similar technologies to operate the platform, remember your preferences, and analyse usage patterns. Cookies are small text files stored on your device that help us deliver a more personalised and reliable gaming experience. We use the following types of cookies: (a) Strictly necessary cookies — required for the platform to function correctly, including session authentication and security; (b) Performance and analytics cookies — used to understand how players navigate bb777, which games are most popular, and where errors occur; (c) Preference cookies — to store your language setting, currency display, and other user preferences.

You can manage cookie preferences through your web browser's built-in settings. Disabling strictly necessary cookies may affect your ability to log in or use certain platform features. For full details, please contact our support team.

7. Data Security

Protecting your personal information is a core priority at bb777. We implement a range of technical and organisational measures to safeguard your data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:

• SSL/TLS encryption on all data transmissions between your device and our servers.
• Secure storage of passwords using one-way hashing algorithms; plain-text passwords are never stored.
• Access controls ensuring that only authorised personnel can access sensitive player data, with audit logs maintained for all access events.
• Regular security audits and vulnerability assessments to identify and remediate potential weaknesses in the platform infrastructure.

8. Data Retention

bb777 retains your personal information only for as long as is necessary to fulfil the purposes outlined in this policy, including for the duration of your account's active status and for any legally required period thereafter. For example, financial transaction records are typically retained for a minimum period to comply with applicable record-keeping obligations.

Once the retention period has expired, we securely delete or anonymise your personal data. If you request account closure, we will begin the deletion process within a reasonable timeframe, subject to any overriding legal obligations.

9. Your Rights as a Player

As a bb777 player, you have rights in relation to the personal information we hold about you. These rights include: the right to access a copy of your personal data; the right to request correction of inaccurate or incomplete data; the right to request erasure of your data in certain circumstances; the right to restrict processing of your data pending a correction or complaint; the right to object to processing carried out on the basis of our legitimate interests; and the right to withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all legitimate requests within a reasonable period. We may require you to verify your identity before processing your request.

10. Children and Minors

bb777 is strictly an adult gaming platform. Players must be 21 years or older to register an account or access any services on the platform. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that personal data has been collected from a person below the minimum age, we will promptly delete that information and close the associated account.

Parents and guardians in Bangladesh who believe that their child may have accessed the bb777 platform are encouraged to contact our support team immediately at [email protected]. We take underage access reports very seriously and will act promptly on any verified concern.

11. Changes to This Policy

bb777 reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable laws, platform features, or internal data-handling practices. When material changes are made, we will post the updated policy on this page and update the 'Last Updated' date at the top of the document. Where changes are significant, we may also notify registered players via email or an in-platform notification.

Continued use of bb777's services after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to remain informed about how we protect your data.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way bb777 handles your personal data, please reach out to our support team. We are available 24/7 and aim to respond to all privacy-related enquiries promptly. Contact us at: [email protected]. Our team is based in Bangladesh Standard Time (BST, UTC+6) and processes requests during business hours, with urgent privacy matters escalated for immediate attention.